Case Study: Cold Chain Technologies
In early 2019, Cold Chain Technologies, an insulated thermal packaging solutions provider, asked us for help supplying equipment to their new facility in LaVergne, Tennessee. Operations Process Excellence Manager, Jose Contreras, provided us with concept sketches for some of the equipment they required. NIS Sales Engineer, Scott Testerman, along with our design team, turned Mr. Contreras’ concepts into 3D CAD drawings and a proposal within a few days.
Palletized benches
We received the purchase order on February 11ᵗʰ with a request: have everything delivered by February 25ᵗʰ when Cold Chain Technologies would be conducting training at their new facility. With ten business days to work with, our build department went to work constructing fifteen different tables, workbenches, and racks. Everything, including an additional package of bulk material, was shipped fully assembled and palletized just four business days later. The equipment arrived in fantastic condition in time for their training session.
“What is mostly impressive to our executive leadership team is in the time frame you’ve turned our equipment around for us.”
At NIS, we believe our ability to meet our customers' needs quickly sets us apart from the rest. We’re able to do this by adhering to the same continuous improvement principles our customers' follow. For the last 15 years, our goal has been to save a few seconds each day. We leverage technology and process improvements heavily to keep our turnaround quick.This successful order would prove to be the beginning of a great relationship with Cold Chain Technologies. Since then, we’ve provided dozens more pieces of equipment with additional custom features that improve ergonomics, usability, and presentation.
“Your service exemplifies our company core purpose and drives value in our cell presentation, in addition to impressing our customers during their audits, and absolutely reducing issues related to operator ergonomics.“
With a combined total of 75 years of material-handling experience, our team is able to come up with new, innovative solutions to our customers' problems. We analyze every design we create to come up with ergonomic, usability, and presentation improvements. Logo-engraved countertops add a touch of personalization
“thank you so much for the urgency in your services and excellent quality of the racks and benches. We love it man.”
Full Testimonial
Scott,
I can’t thank you enough for all that you’ve done and continue to do for Cold Chain Technologies. Your service exemplifies our company core purpose and drives value in our cell presentation, in addition to impressing our customers during their audits, and absolutely reducing issues related to operator ergonomics. We no longer allow our standard equipment to dictate the floor space required when designing a production cell. We now evaluate floor space and work with what size tables and benches we need to accommodate our floor space. Of course, your knowledge in the selection of materials and design of equipment are greatly appreciated, but what is mostly impressive to our executive leadership team is in the time frame you’ve turned our equipment around for us when introducing a new product line or business expansion. You and your team make me look good and I can’t thank you enough for your services. I couldn’t do this without you and your team’s effort to consistently exceed our needs. With that said, I look forward to more business as we continue expanding our product lines and business globally.
Please thank your team for me on behalf of our executive leadership board and production associates. You have empowered our creativity to not settle for less by being able to customize our equipment specific to our needs with cost effective solutions. Below is a picture of our last purchase. Again, thank you so much for the urgency in your services and excellent quality of the racks and benches. We love it man.
Here at Cold Chain Technologies we recognize the value of your products and my plan is to continue changing over our equipment until all facilities are unified with NIS products, because of your quality and excellent service.
Thank you,
Jose Contreras, Operations Process Excellence Manager
About Cold Chain Technologies
Cold Chain Technologies (CCT) is a leading global provider of insulated thermal packaging solutions that protect the integrity of temperature-sensitive products. They offer a wide range of cost-effective packaging options for JIT delivery, including standard and custom KoolTemp qualified shipping systems and containers, Koolit refrigerants and PCMs and temperature indicators and loggers.
You can learn more about CCT by visiting their website: www.coldchaintech.com